Customer Relationship Officer - Electronics (CRO Ternate)

Join KB Finansia Multi Finance (Kreditplus) as a Customer Relationship Officer specializing in electronics in Ternate. We're seeking a dynamic professional to build and nurture client relationships while promoting our innovative financing solutions for electronic products. In this role, you'll be working closely with retail electronics stores and customers to provide tailored financing options, ensuring a seamless and satisfying experience. KB Finansia Multi Finance is a trusted name in the finance industry, known for our commitment to customer satisfaction and innovative solutions. Based in Ternate, you'll have the opportunity to make a significant impact in the local electronics market.

As a Customer Relationship Officer, you'll be responsible for identifying customer needs, developing and implementing marketing strategies, and maintaining strong relationships with clients. You'll work with a variety of retail electronics stores, helping them to increase their sales and customer satisfaction. This role offers a unique opportunity to work in a dynamic and growing industry, with the chance to develop your skills and advance your career.

📋 Tanggung Jawab Pekerjaan

• Build and maintain strong relationships with retail electronics stores and customers.
• Promote and sell financing solutions for electronic products.
• Provide excellent customer service and support.
• Conduct market research to identify customer needs and trends.
• Develop and implement marketing strategies to increase sales and customer satisfaction.
• Monitor and report on key performance indicators (KPIs).
• Attend trade shows, exhibitions, and other industry events.
• Collaborate with the sales and marketing teams to achieve company goals.

🎓 Kualifikasi & Syarat

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Minimum of 2 years of experience in sales, marketing, or customer service in the electronics industry.
• Strong communication and interpersonal skills.
• Ability to work well under pressure and meet tight deadlines.
• Familiarity with CRM software such as Salesforce or HubSpot.
• Knowledge of electronic products and financing solutions.
• Valid SIM card and ability to travel to different locations.
• Must be able to work in a fast-paced, dynamic environment.

🛠️ Keahlian

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